Siemens A39801 fault code meaning

Siemens / A39801

Series: G210, G210X, G220

IIoT: Heartbeat signal missing

converter

Meaning: %2 Component: Control unit (CU) Reaction: None Acknowledgment: None Cause: An error occurred in DRIVE-CLiQ communication between the converter and the associated option module IIoT. Fault cause: 10 (= 0A hexadecimal): The heartbeat signal bit was not set in the received telegram. Note on the message value: Details are provided in the message value (r0949/r2124) as follows: 0000yyxx hexadecimal: yy = component number, xx = fault cause

Possible causes

Source: SINAMICS G210 converter P1367; SINAMICS G210X converter P1069; SINAMICS G220 converter P1590